Privacy Policy

Last Updated: August 2026

At DOCTROHEALTH (OPC) PVT LTD ("Doctro", "we", "us", or "our"), we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (doctrohealth.com) or use our Doctro applications.

1. Information We Collect

Identity Data: includes first name, last name, username or similar identifier.
Contact Data: includes delivery address, email address, and telephone numbers.
Location Data: includes real-time location data necessary for the 5-Minute Ambulance dispatch and driver tracking.
Medical Data: basic medical information provided voluntarily for emergency response preparation.

2. How We Use Your Data

We use your data strictly to provide and improve our healthcare and ambulance dispatch services, manage user accounts, process payments securely via Cashfree, and communicate critical service updates.

3. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed.

4. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Email: [email protected]
Phone: 7044292538
Address: 83 SP MUKHERJEE ROAD, 5TH FLOOR DEVI MARKET, Kalighat, Kolkata, West Bengal, India, 700026